"Your safety is our priority. As a preventive measure against the ongoing Corona Virus Pandemic, Lootah BC Gas has enforced a strict policy on social distancing to keep the community safe. Please be informed we will no longer accept walk-in transactions through Discovery Gardens as well as Head Office until further notice & would like to encourage to submit any request through online or email. A sincere apologies for the inconvenience. You may reach our hotline 8005224 for further information.”

- Emergency Response and Call Center

We have highly skilled and knowledgeable Team to ensure your safety during emergency event. 
You may call our 24/7 toll free number 8005224 for emergency:

•      24/7 Call & Dispatch Center
•      Emergency Response Plans
•      Fully equipped vehicles
•      24/7 ER staff available
•      24/7 Supervisor on call
•      Clear procedures
•      Hit or damaged pipeline
•      Fire or explosion at any building which has gas service
•      A fire close enough to any gas facility to cause damage
•      Gas smell
•      Gas leak
    ·         For gas leak, please stay away from the area
    ·         Do not turn on/off electric switches
    ·         Do not use mobile phones and cigarettes, matches or other source of ignition
    ·         Make sure rooms with gas appliances have plenty of fresh air. 

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