29 May, 2020
Introduction and Principles
The worldwide pandemic related to the outbreak of the Covid-19 virus has forced all of us to rethink how we behave, both in our personal life and how we conduct our commercial or business processes.
This document has to be read alongside the directives being implemented by the various Governments and statutory structures.
To manage the impact of this pandemic, this protocol is based on two guiding principles, namely:
Since we are only starting to understand how this virus is transmitted these protocols are developed on what is currently known:
It should be noted that the symptoms that infected people exhibit range from no symptoms, having a mild headache, to respiratory difficulty and worst case, death. It is therefore of critical importance that we take care not to be the place of spread of this virus as it could leave Lootah BCGasseverely crippled in terms of human resourcesshould this infection affect a large number of employees – especially as this virus can take out critical teams.
a. The primary equipment to be used to prevent the spread of the Covid-19 virus are:
b. Lootah BCGas is providing the suggested PPE, please follow up with your Department Manager if you require additional stock.
Be aware to break the infection chain. Ensure all employees are trained and instructed to use these PPE’s properly and to adapt behavioral methods that will ensure that they limit the risk to
spread any infection. The best way to create a visual picture is to tell the employees to imagine that when you touch any surface to picture that “dirt” stick to your hand/finger and where does
that “dirt” gets spread to.
All employees to avoid touching their face.
Toolbox talk/Morning Briefing. Reinforce the measures it must be discussed at the beginning of each shift/included in your toolbox talk or quickly discussed in the morning briefing.
Reduce the number of employees which are in the office at the same time. The target would be to have no more than 30% of your employees at any given time in the office.
If possible, break up office staff that are critical such as call center personnel into different shifts or allocate them different locations/rooms (the principle of “Firebreaks”) or in order to limit the
cross contamination of employees.
Ensure all employees maintain a distance of 2 meters at all times, while in common areas.
Ensure that the office space is constantly disinfected, especially the common areas such as doorknobs, handrails etc., by cleaning staff that circulate constantly through the office.
Temperature testing. Take the temperature of all the personnel and visitors using a non-touch temperature “gun” prior to allow them into the building and screen out all the people that has temperatures that exceeds 37.5 degrees.
Meetings with internal employees that require physical presence: Covid-19 Control Protocol
Manage Suspected Infection Cases
1. Contact HR Department and/or HSE Department to quarantine these employees immediately once they are suspected, by asking them to stay at home and work, where possible from home. (HR department and Line-managers to follow up and support to ensure the employee is able to self-isolate with no social contact.)
2. Only employees that have increased symptoms, (fever, cough, shortness of breath, head ache and sore throat.) recent travel history or primary contact with a positive case.
3. In coordination with Dubai Health Authority (DHA) directives, the employees will be tested and when they test negative, keep them in quarantine for at least 14 days, after which they should be retested and once confirmed clear, be allowed to join the team in the office. (Daily monitoring of employees to understand if there is development of any symptoms, otherwise to call the DHA for further assistance.)
Manage Confirmed Cases
1. Contact HR Department and/or HSE Department to quarantine these employees immediately by asking them to stay at home and work, where possible from home. (HR department and Line-managers to follow up and support to ensure the employee is strictly following the law to self-isolate with no social contact.)
2. Monitor their condition daily and inform the HR Department and/or HSE Department immediately for treatment should their symptoms worsen.
3. Should they not exhibit any symptoms or only mild symptoms then:
a. Keep them in current quarantine for at least 21 days.
b. Have these employees tested and when they test negative, keep them in quarantine for at least another 14 days, after which they should be retested and once confirmed clear, be allowed to join the team in the office.
All employees to be updated of the following regulations and statutory laws and regulations through the following websites:
• Dubai Health Authority https://www.dha.gov.ae/en/pages/dhahome.aspx
• Dubai Municipality https://www.dm.gov.ae/en/pages/default.aspx
• World Health Organization https://www.who.int/emergencies/diseases/novel-coronavirus-2019/situationreports/
• Gulf News https://gulfnews.com/
• Ministry of Health and Prevention https://www.mohap.gov.ae/en/AwarenessCenter/Pages/COVID19-Information-Center.aspx
• National Emergency Crisis and Disasters Management Authority https://www.ncema.gov.ae/en/media-center/awareness-messages/mers-cov.aspx
• Department of Health https://doh.gov.ae/en/covid-19